Full picture · How it actually works

Table to kitchen.
How every part fits together.

Every piece of the system — customer ordering, staff terminal, kitchen display, analytics — designed around one thing: getting orders to the kitchen without slowing everything else down. Here's what's actually happening, end to end.

Try the live demo → See pricing
The real cost of delivery platforms

Menulog takes 25–35% of every order.
OnlineMenu charges $59 a month. Flat.

Menulog / Uber Eats
25–35%
commission per order
On $7,000/month in orders:
$1,750 – $2,450 gone every month
vs
OnlineMenu
$59
per month, flat — no commission
On $7,000/month in orders:
$6,941 stays in your business
A venue doing $7k/month saves up to $1,691/month compared to Menulog. That's $20,292 a year staying in your business — not theirs.
How setup works

Send us your menu. We do the rest.

No contracts. No installation. No site visit. You're live the same day — and the physical trial pack arrives in the post before your first week is done.

1
Day 1
Send your menu
Text a photo to 027 202 5876, email a PDF, or drop us a link. That's all we need.
2
Same day
We build it
Every item, price, category, and dietary tag entered for you. Your menu is live on OnlineMenu before the end of the day.
3
Day 2–4
Trial pack arrives
A branded A3 poster and A4 handout — with your QR code — arrive by post. Put the poster on the wall. Your tables are live.
4
30-day trial
Try it, risk-free
Full system, no limits, 30 days free. Tweak your menu, train the team, run it through a full service week — before spending a cent.
For your customers

Every way a customer might want to order

Dine-in, takeaway pre-order, or whole-table group ordering — all from the phone they already have in their hand. No app. No account.

📱
Table ordering
Customer scans the QR on their table, browses the full menu, and orders — from their own phone. No app. No account. Works on any smartphone browser, in under 60 seconds.
🥡
Takeaway pre-order
Customer orders from wherever they are and picks a collection time. By the time they walk in, it's nearly ready. No phone calls during the rush. No order slips to manage.
👥
Group ordering
One person starts a group order and shares a 4-character code with the table. Everyone adds their own items from their own phone. One combined order hits the kitchen — not six separate ones.
🙋
Staff ordering terminal
Staff take orders anywhere on the floor and send them straight to the kitchen without going back to the counter. Works on any phone or tablet. Every order tagged [Staff order] so the kitchen knows the source.
Group ordering

Everyone orders from their own phone. One order lands in the kitchen.

Table ordering has always had a problem: either one person holds everyone else's phone, or six separate orders come through out of sync. Group ordering solves both.

One person starts a group order, shares the 4-character code with the table, and everyone adds their own items from wherever they're sitting. The cart updates live — you can see what everyone's ordered before you submit.

  • No app. No accounts. Anyone can join with the code.
  • Cart syncs live between all participants
  • One submission — one order in the kitchen
  • Arrives in your dashboard labelled [Group order]
  • Works on dine-in orders — no setup required
Group order code
KXMT
Alex
1× Flat white
1× Eggs bene
Sam
1× Long black
1× Avo toast
Jordan
1× OJ
1× Granola
Live orders dashboard
#012 Table 4 · Dine-in
1× Flat white (Lg)
1× Eggs Benedict
1× Orange juice
$38.50
● New
#013 Pickup · 15 min
2× Avo toast
1× Long black
$29.00
● Group order
For your team

Kitchen and admin tools that work mid-service

Everything in the admin panel is designed to be used quickly, on a phone, while service is happening. No setup menus to wade through.

  • Live orders dashboard — audio ping on every new order
  • Acknowledge, mark ready, mark done, or cancel per order
  • One-tap sold-out toggle on the "86 it" page
  • Pause all ordering in one tap — resume when ready
  • Email notification with full order detail to any address
  • Full order history — reopen a completed order in seconds
  • Multi-venue login — one email for multiple locations
Kitchen Display System

Every active order on screen. Nothing falls through.

The moment a customer or staff member places an order, it appears on the kitchen screen. The kitchen works through a clear flow — no slips, no shouting across the pass.

● New ▶ Start → ● In Progress ✓ Ready → ✓ Done
  • Desktop: 4×3 grid — 12 tickets per screen
  • Tablet: 2×3 grid — 6 tickets per screen
  • Mobile: full-screen card per order, swipe through
  • Live age timer on every ticket — turns amber then red
  • Polls every 10 seconds — new orders appear automatically
  • Works on any screen you already have in the kitchen
Kitchen Display — desktop view
#0140:42
Table 3 · Dine-in
1× Flat white (Lg)
1× Eggs Benedict
▶ Start
#0133:15
Table 7 · Dine-in
2× Avo toast
1× Long black
✓ Ready
#0150:08
Pickup · 15 min
1× Big breakfast
1× OJ
▶ Start
Tap any card to see the full item list
Analytics

Know what's happening — and what it's worth

Ordering data is more than a chart. The analytics tab turns your order history into numbers that actually help you run the business — and shows you exactly what you're saving by not paying commissions.

  • Revenue over 7, 30, or 90 days — see the trend, not just the total
  • Commission savings vs. Menulog — calculated automatically from your actual revenue
  • Annual revenue projection — extrapolated from your current pace
  • Day-of-week breakdown — know exactly when your rush hits, plan rosters around it
  • Peak hours chart — staff your busiest windows with confidence
  • Top 10 items — your actual bestsellers, ranked by order count
  • Average transaction value — track whether upselling is working
Revenue (30 days)
$6,987
Annual projection
$83,844
Avg. transaction
$24.60
Busiest day
Fri avg 18 orders
Saved vs. Menulog (25%)
on this period's revenue
$1,747
Day of week
Mon Tue Wed Thu Fri Sat Sun
Menu management

Your menu, always in sync

Prices, availability, photos, and dietary tags — all live in seconds. Built for use mid-service, not just at setup.

🏷️
Categories & sorting
Group items under custom headings — Breakfast, Drinks, Mains, whatever you need. Reorder everything with ▲▼ buttons. Changes are live instantly.
🌿
Dietary tags
GF, V, VE, DF tags displayed on every item that has them. Set per item — customers can see at a glance what's suitable for them.
🔴
Sold-out toggle ("86 it")
A dedicated page designed for phone use in the kitchen. One tap to mark any item sold out — it disappears from the customer menu immediately. One tap to bring it back.
⏸️
Pause all ordering
One tap to stop all ordering venue-wide — for end-of-service, unexpected closures, or an overwhelmed kitchen. Customers see a clear message. Resume with one tap.
🖼️
Item photos
Add a photo to any menu item. Phone photos work fine — no professional shoot needed. Photos increase order frequency and average spend.
🎨
Branded design
Upload your logo and set your brand accent colour. The customer-facing menu reflects your identity — not a generic template.

$59/month. No commissions. 30 days free.

One flat fee. You keep every dollar your customers spend. Trial is completely free — system live from day one.

See full pricing →
Go further

Two parts of the system worth a closer look.

🖥️

Kitchen display

Orders appear on screen the moment they're placed — no tickets, no shouting, no missed items. Runs on any screen you already have in the kitchen.

See the kitchen display →
📱

Staff ordering

Any staff member can take orders from any table on their own phone. Same kitchen ticket, zero extra hardware, works on day one.

See staff ordering →

Comparing your options? See how OnlineMenu compares with Sipo →

Want to see yours live today?

Text a photo of your menu to 027 202 5876 and we'll have it running the same day. Or try the Aroha Café demo first — it's the real platform, no sign-up needed.

Text us your menu → Try the live demo